Your voice matters to Risima
Risima Voice allows customers, stakeholders and members of the public to submit complaints, share feedback, make suggestions, recognise good service, and help Risima improve customer experience.
What you can do
Use this platform to report service issues, loan-related concerns, website problems, compliments, suggestions and general customer experience feedback.
After submitting a complaint, you will receive a unique reference number
by email for tracking and follow-up.