Submit Complaint
Risima Voice Customer Experience Platform
Back Home
Complaint Registration
Full Name and Surname *
ID Number Optional
Cell Number *
Email Address *
District
Select District
Capricorn
Mopani
Sekhukhune
Vhembe
Waterberg
Local Municipality
Branch Office
Select Branch
Polokwane
Tzaneen
Thohoyandou
Burgersfort
Modimolle
Loan Account Number
Complaint Category *
Select Category
Service Related
Loan Related
Financial
System Related
Fraud and Ethics
Property and Housing
Sub Category
Select Sub Category
Poor customer service
Unprofessional conduct
No feedback received
Delayed response
Loan application delay
Loan rejection dispute
Incorrect loan information
Incorrect repayment amount
Billing query
Interest query
Statement request
Website issue
Online application issue
Portal login issue
Fraud allegation
Corruption allegation
Bribery allegation
Conflict of interest
Contractor dispute
Housing quality issue
Building delay
Complaint Description *
Attachment Optional
You may upload PDF, image or Word document. Maximum file size: 5MB.
I consent to Risima processing my personal information for purposes of handling this complaint.
Submit Complaint